FAQ

1. Where do you ship?

We currently ship only within the United States. International shipping is not available at this time.

2. Do you offer free shipping?

Yes. We provide free shipping on all U.S. orders, with no minimum purchase required.

3. How long does order processing take?

Orders are processed within 3–4 business days before shipment.

4. How long does delivery take?

Once shipped, delivery typically takes 5–6 business days. Delivery times are estimates and may vary depending on carrier conditions.

5. Can I cancel my order?

Orders may be canceled before processing or shipment. Once an order has been shipped, it cannot be canceled.

6. What is your return policy?

  • Returns are accepted within 7 days of receiving your order

  • Exchanges are allowed within 10 days

  • Items must be unused, in original condition, and in original packaging

Please refer to our Return & Refund Policy for full details.

7. When will I receive my refund?

Refunds are processed within 5–10 business days after the returned item has been received and inspected.

8. How can I track my order?

Once your order ships, you will receive a confirmation email with tracking information.

9. What payment methods do you accept?

We accept secure payments through trusted third-party payment processors available at checkout.

10. How can I contact customer support?

You can reach us via: